They have won my business for life! I called on Sunday (which they were closed from doing field work but answered the phone anyway), and they scheduled a tech for Monday AM. We had been without A/C all weekend, with outside temps in 90s and inside temp as hot. I am always hesitant to write reviews in case first impression is not a good indicator of the full package, but these guys are on spot, honest, and so great to work with. Our tech (Mike who is an A+) did not leave until I was getting cool air! I would highly recommend them!!!